Last updated: 13 November 2025
This Privacy Policy explains how Vanilla Square (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit https://vanillasquare.co.uk/.
We are committed to safeguarding your privacy and ensuring your personal data is handled securely and lawfully in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all other applicable laws.
1. Who We Are
Vanilla Square
106 Clarence Drive
Glasgow
G12 9RW
Phone:
0141 229 0210
Email: mail@vanillasquare.co.uk
Website: https://vanillasquare.co.uk/
Vanilla Square acts as the “Data Controller” for the personal information collected via this website.
2. What Personal Data We Collect
We may collect and process the following information:
Information you provide directly
- Name
- Email address
- Phone number
- Address (for property enquiries or valuations)
- Details relating to your property or enquiry
- Any additional information submitted through our online forms or direct email contact
Information collected automatically
- IP address
- Browser type and version
- Device information
- Pages you visit
- Time and date of visits
- Cookies and tracking data (see Section 8)
Information from third parties
- Analytics providers such as Google Analytics
- Property portals such as Rightmove or OnTheMarket (if you enquire through a third-party listing)
3. How We Use Your Information
We may use your personal data to:
- Respond to enquiries or provide customer support
- Arrange property valuations, viewings or related services
- Manage client relationships and ongoing property transactions
- Improve our website and user experience
- Send updates or marketing communications (only if you opt in)
- Analyse website performance and usage patterns
- Maintain website functionality and security
We only process your information when we have a lawful basis, such as consent, legitimate interests, or contractual necessity.
4. Sharing Your Data
We may share your information with:
- Trusted service providers (e.g. hosting, CRM systems, email platforms, analytics services)
- Professional advisers such as solicitors, surveyors or contractors involved in your property transaction (with your consent or where necessary)
- Regulatory bodies or authorities where legally required
- Third-party processors who support the operation of our services
We never sell your personal data.
5. International Data Transfers
Some service providers may store or process data outside the UK. In such cases, we ensure appropriate safeguards are in place, including Standard Contractual Clauses or equivalent protections.
6. Data Retention
We retain personal data only for as long as necessary for the purposes it was collected, or to comply with legal, regulatory, or reporting obligations.
7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request rectification of inaccurate information
- Request deletion of your data
- Restrict processing
- Object to certain processing activities
- Request data portability
- Withdraw consent at any time (where applicable)
To exercise these rights, contact us at mail@vanillasquare.co.uk.
8. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Analyse website traffic
- Improve performance
- Enhance your browsing experience
- Support essential website functionality
You can control or disable cookies through your browser settings. For more details, please refer to our Cookie Policy.
9. Security
We take appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access, alteration, or disclosure. However, no online system is completely secure.
10. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Vanilla Square
106 Clarence Drive, Glasgow, G12 9RW
Phone:
0141 229 0210
Email: mail@vanillasquare.co.uk
